About Earth Adventure
36 Provident Avenue
Glynde SA 5070
Terms and Conditions
ACKNOWLEDGEMENT OF RISK Warning – This is an important document which may affect your legal rights and obligations, please read it carefully. If you have any questions please call our office on 8165 2024. I acknowledge that Earth Adventure (Aust) Pty Ltd will provide myself/child with access to a variety of activities which will be supervised by employees of Earth Adventure (Aust) Pty Ltd (“the activities”). I acknowledge that these activities may have inherent risk involved and I acknowledge responsibility for myself/ child participating in these activities. I acknowledge that during all such times whilst myself/child is participating in the activities I will not hold Earth Adventure (Aust) Pty Ltd liable for any personal injury or loss of property whatsoever and I agree to indemnify and keep indemnified Earth Adventure (Aust) Pty Ltd against all such injury or loss except to the extent that such personal injury or loss of property is occasioned by neglect, default or omission by Earth Adventure (Aust) Pty Ltd or their consultants, employees, contractors or agents (as the case maybe). I agree that I will pay any reasonable cost of repair or replacement to equipment or facilities that may be damaged by actions of myself/my child beyond that of normal wear and tear. I agree to follow/ instruct my child to follow the rules of activity participation and to follow instructions given for Earth Adventure (Aust) Pty Ltd and contractors facilities. I also agree to provide necessary warning information if myself/ child has demonstrated signs of mental health conditions that will cause harm to property, themselves or others. I hereby authorise Earth Adventure (Aust) Pty Ltd staff and consultants to obtain any necessary medical assistance for myself/ my child, should any medical problem or accident occur and I expressly agree to be responsible for all such medical expenses incurred. When required, I give permission for Earth Adventure (Aust) Pty Ltd staff or consultants to administer medication as instructed to myself/my child. I acknowledge that I will provide all such medication to Earth Adventure (Aust) Pty Ltd in clearly labelled doses or original containers. I give permission, in the case of an emergency, for myself/my child to be transported to hospital by Ambulance and I expressly agree to be responsible for all costs associated with such transportation to and hospital admission. I give permission for Earth Adventure (Aust) Pty Ltd staff or consultants to provide me /my child with VENTOLIN if required in an emergency by a trained Asthma first aid person. MINIMUM NUMBERS - All tours and activities are subject to minimum numbers. In the event of minimum numbers not being reached a reschedule or full refund will be offered. Minimum numbers required vary depending on tour/activity. CANCELLATION REQUEST Cancellation requests may be submitted by phone or email. Please note the refunds are subject to the terms and conditions outlined in our refund policy. If you have any questions or concerns, or wish to request a cancellation, please contact us on 08 8165 2024 or email@example.com Please note our office hours are 9am - 5pm, Monday - Friday. REFUND POLICY If a cancellation request is made up to 72 hours prior the scheduled activity/ tour, customers can receive a full refund, gift voucher or change the date of the booking. If a cancellation request is made up to 48 hours prior to the scheduled activity/ tour, customers are entitled to a change of date or gift voucher only. No refund will be issued. If a cancellation request is made within 48 hours of their scheduled activity/ tour, no refunds, gift vouchers or change of date will be issued.
All personal information will be retained in accordance with the Privacy Act, 1988.